Profile
Passionate Music Technologist dedicated to enabling creatives to bring their ideas to life. Resourceful and experienced Quality Assurance Engineer with a track record of working with teams of all sizes to bring robust, well-tested products to market.
Professional Experience
QUALITY ASSURANCE LEAD, ARTIPHON; NASHVILLE, TN (REMOTE) -- 2023
Directed QA effort for new products (Chorda, Preset Creator), creating and executing new test plans for desktop apps, mobile apps, and firmware
Overhauled bug prioritization: developed new bug prioritization rubric, collaborated with dev leads to groom existing backlogs, closing 53% of open bugs in my first 3 months
Spearheaded initiative to capture analytics and better logging for Artiphon’s software products
Coordinated effort across multiple teams to drastically reduce app crashes on Android and firmware crashes on hardware products
Developed internal tools for downloading and installing desktop and mobile app builds from CI
Captured and documented bugs reported by internal and external users
Ran weekly bug review meetings with dev and product leads
QUALITY ASSURANCE ENGINEER, IZOTOPE (NUCLEUS, TEST AUTOMATION SERVICES); BOSTON, MA -- 2021-2023
Split time between Nucleus, Test Automation Services teams
Nucleus Team (Product Portal application, various infrastructure)
Performed manual testing of Product Portal desktop app across dev, UAT, prod environments
Coordinated releases for iZotope products, working with GTM, web, product, dev, QA teams
Test Automation Services team
Authored and maintained automated tests in CI (various validation tests, comprehensive tests, fuzz tests, etc.)
Thoroughly tested new in-house plugin host application to prepare it for CI implementation
Executed automation suite on newly-released OS versions to assert compatibility with existing tests (Windows 11, macOS 12)
Reviewed JUnit XML test result documents for failures or dubious successes, reporting bugs or fixing broken tests when necessary
QUALITY ASSURANCE ENGINEER, IZOTOPE (SPIRE); CAMBRIDGE, MA -- 2018-2021
QA Engineer for Spire Mobile Multitrack Platform
Executed manual, automated, and exploratory testing of apps and firmware across iOS, Android, hardware, web
Developed internal tools and automated tests using Python and Appium
Reduced app release testing time from 2 weeks to less than 1 day, and testing frequency from 2+ months to weekly using analytics and Appium automation to guide iterative process improvements
Technical leadership: Onboarded 2 other QA Engineers, trained them on terminal, SSH, Linux, git
Daily work with stakeholders from multiple Soundwide companies (iZotope, Native Instruments) including Engineering, GTM, Customer Care, IT/IS
TECHNICAL SUPPORT SPECIALIST, BETA COMMUNITY MODERATOR, SONOS; BOSTON, MA -- 2015-2018
Tier 1 Customer Support for a network-attached HiFi speaker manufacturer
Provided phone- and email-based support for customers in North America
Moderated support forums for all of Sonos’s Beta programs
Found and documented bugs using JIRA
ENGINEERING, PRODUCT, CONTENT CREATION, LIVID INSTRUMENTS; AUSTIN, TX -- 2014-2015 (INTERNSHIP)
Performed various product and engineering duties for a MIDI controller manufacturer
Software development: wrote application to work with Livid’s Guitar Wing controller using Max/MSP
Engineering: PCB rework, board testing, final QC
Product: content creation (promo and demo videos, product integration guides), website optimization (Wordpress), documentation (Livid Wiki), represented Livid at Winter NAMM 2015
TEACHING ASSISTANT, BERKLEE COLLEGE OF MUSIC; VALENCIA, SPAIN -- SPRING 2014
Instructor for undergraduate course: MP-114 - "Critical Listening for Musicians"
ENGINEERING GRADUATE ASSISTANT, BERKLEE COLLEGE OF MUSIC; VALENCIA, SPAIN -- 2013 - 2014
Audio Engineer, Recording Studio Supervisor for recording studio facilities at Berklee Valencia
Five studios (four small production suites and one large Scoring Stage)
Avid/Euphonix System 5 Console in Scoring Stage
Provide direction and training on studio procedures and technical matters for students using the studios
CHIEF AUDIO ENGINEER, GUITAR INSTRUCTOR, REHEARSAL DIRECTOR, DETROIT SCHOOL OF ROCK AND POP MUSIC; ROYAL OAK, MI -- 2008-2013
Recording, Mixing, and Mastering Engineer for projects at this music school in suburban Detroit, MI
Instructor for the school’s “Studio Techniques 101” course
Leader of the school’s “Studio Circle” (a weekly meeting, class, and support group for anyone interested in production and recording techniques)
Private guitar instructor for several students, ages 5-60
Band rehearsal director for student bands
Live Sound Engineer for student bands‘ performances
Assistant director of the school’s “Summer Rocks” summer camp program
AUDIO ENGINEER, SOUND DESIGNER, GUITARIST, TANGERINE MOON PRODUCTIONS; CLAWSON, MI -- 2009-2014
Recording, Mixing, and Mastering Engineer, Sound Designer, and Recording Guitarist for live entertainment production and management company
Produced audio content for backing tracks which accompany Tangerine Moon Productions’ live bands
Live Sound Engineer (2009-2012)
Guitarist/vocalist in Tangerine Moon’s band “Boogie Dynomite” (2009-2012)
CHIEF ENGINEER & AUDIO ENGINEERING INSTRUCTOR, HARMONIE PARK MUSIC; DETROIT, MI -- 2006-2011
Music recording and audio postproduction facility
Musical clients include Aretha Franklin, B.O.B., Mark Farner, Dave Mason, The FourTops, Joni Sledge, and many local musicians
Postproduction clients include EA Sports, ABC, Showtime, Detroit Medical Center, Michigan Lottery
Audio Engineering Instructor through the Recording Connection audio engineering education program
Recipient of “Outstanding Recording Studio” award at the Detroit Music Awards in 2010, 2011, 2012
Guitar work on several commercials and local music projects
GUEST LECTURER, UNIVERSITY OF MICHIGAN; DEARBORN, MI -- SEPTEMBER 2010
Taught a class on analog-to-digital conversion in an Audio Techniques course, COM.345 - “Audio in Media,” at University of Michigan
Education
BERKLEE COLLEGE OF MUSIC; VALENCIA, SPAIN
Master of Music in Music Technology Innovation, Summa Cum Laude, 2014
Elected as Music Technology Innovation representative for Student Advisory Board
Master's Thesis project was called “Robaton,” a musicmaking robot, controllable by gestures. Robaton was a collaboration between myself and another student.
BERKLEE COLLEGE OF MUSIC; BOSTON, MA
Bachelor of Music in Music Production & Engineering, Magna Cum Laude, 2003
Principal Instrument: Guitar
Chosen as Mastering Engineer for 2004 Music Technology Division Showcase CD
UNIVERSITY OF PITTSBURGH, PITTSBURGH, PA (Attended 1997-2001, Transferred to Berklee in 2001)
Dual Major - Information Science, Music
Phi Eta Sigma National Honor Society
Golden Key International Honour Society
IN THE STUDIO WITH BRUCE SWEDIEN; OCALA, FL
Intensive one week masterclass at Bruce Swedien's Westviking Studios
Studied acoustics, ribbon microphone design and applications, microphone techniques for all styles of music, and mixing techniques