Profile

Passionate Music Technologist dedicated to enabling creatives to bring their ideas to life. Resourceful and experienced Quality Assurance Engineer with a track record of working with teams of all sizes to bring robust, well-tested products to market.

Professional Experience

QUALITY ASSURANCE LEAD, ARTIPHON; NASHVILLE, TN (REMOTE) -- 2023

  • Directed QA effort for new products (Chorda, Preset Creator), creating and executing new test plans for desktop apps, mobile apps, and firmware

  • Overhauled bug prioritization: developed new bug prioritization rubric, collaborated with dev leads to groom existing backlogs, closing 53% of open bugs in my first 3 months

  • Spearheaded initiative to capture analytics and better logging for Artiphon’s software products

  • Coordinated effort across multiple teams to drastically reduce app crashes on Android and firmware crashes on hardware products

  • Developed internal tools for downloading and installing desktop and mobile app builds from CI

  • Captured and documented bugs reported by internal and external users

  • Ran weekly bug review meetings with dev and product leads

QUALITY ASSURANCE ENGINEER, IZOTOPE (NUCLEUS, TEST AUTOMATION SERVICES); BOSTON, MA -- 2021-2023

  • Split time between Nucleus, Test Automation Services teams

  • Nucleus Team (Product Portal application, various infrastructure)

    • Performed manual testing of Product Portal desktop app across dev, UAT, prod environments

    • Coordinated releases for iZotope products, working with GTM, web, product, dev, QA teams

  • Test Automation Services team

    • Authored and maintained automated tests in CI (various validation tests, comprehensive tests, fuzz tests, etc.)

    • Thoroughly tested new in-house plugin host application to prepare it for CI implementation

    • Executed automation suite on newly-released OS versions to assert compatibility with existing tests (Windows 11, macOS 12)

    • Reviewed JUnit XML test result documents for failures or dubious successes, reporting bugs or fixing broken tests when necessary

QUALITY ASSURANCE ENGINEER, IZOTOPE (SPIRE); CAMBRIDGE, MA -- 2018-2021

  • QA Engineer for Spire Mobile Multitrack Platform

  • Executed manual, automated, and exploratory testing of apps and firmware across iOS, Android, hardware, web

  • Developed internal tools and automated tests using Python and Appium

  • Reduced app release testing time from 2 weeks to less than 1 day, and testing frequency from 2+ months to weekly using analytics and Appium automation to guide iterative process improvements

  • Technical leadership: Onboarded 2 other QA Engineers, trained them on terminal, SSH, Linux, git

  • Daily work with stakeholders from multiple Soundwide companies (iZotope, Native Instruments) including Engineering, GTM, Customer Care, IT/IS

TECHNICAL SUPPORT SPECIALIST, BETA COMMUNITY MODERATOR, SONOS; BOSTON, MA -- 2015-2018

  • Tier 1 Customer Support for a network-attached HiFi speaker manufacturer

  • Provided phone- and email-based support for customers in North America

  • Moderated support forums for all of Sonos’s Beta programs

  • Found and documented bugs using JIRA

ENGINEERING, PRODUCT, CONTENT CREATION, LIVID INSTRUMENTS; AUSTIN, TX -- 2014-2015 (INTERNSHIP)

  • Performed various product and engineering duties for a MIDI controller manufacturer

  • Software development: wrote application to work with Livid’s Guitar Wing controller using Max/MSP

  • Engineering: PCB rework, board testing, final QC

  • Product: content creation (promo and demo videos, product integration guides), website optimization (Wordpress), documentation (Livid Wiki), represented Livid at Winter NAMM 2015

TEACHING ASSISTANT, BERKLEE COLLEGE OF MUSIC; VALENCIA, SPAIN -- SPRING 2014

  • Instructor for undergraduate course: MP-114 - "Critical Listening for Musicians"

ENGINEERING GRADUATE ASSISTANT, BERKLEE COLLEGE OF MUSIC; VALENCIA, SPAIN -- 2013 - 2014

  • Audio Engineer, Recording Studio Supervisor for recording studio facilities at Berklee Valencia

  • Five studios (four small production suites and one large Scoring Stage)

  • Avid/Euphonix System 5 Console in Scoring Stage

  • Provide direction and training on studio procedures and technical matters for students using the studios

CHIEF AUDIO ENGINEER, GUITAR INSTRUCTOR, REHEARSAL DIRECTOR, DETROIT SCHOOL OF ROCK AND POP MUSIC; ROYAL OAK, MI -- 2008-2013

  • Recording, Mixing, and Mastering Engineer for projects at this music school in suburban Detroit, MI

  • Instructor for the school’s “Studio Techniques 101” course

  • Leader of the school’s “Studio Circle” (a weekly meeting, class, and support group for anyone interested in production and recording techniques)

  • Private guitar instructor for several students, ages 5-60

  • Band rehearsal director for student bands

  • Live Sound Engineer for student bands‘ performances

  • Assistant director of the school’s “Summer Rocks” summer camp program

AUDIO ENGINEER, SOUND DESIGNER, GUITARIST, TANGERINE MOON PRODUCTIONS; CLAWSON, MI -- 2009-2014

  • Recording, Mixing, and Mastering Engineer, Sound Designer, and Recording Guitarist for live entertainment production and management company

  • Produced audio content for backing tracks which accompany Tangerine Moon Productions’ live bands

  • Live Sound Engineer (2009-2012)

  • Guitarist/vocalist in Tangerine Moon’s band “Boogie Dynomite” (2009-2012)

CHIEF ENGINEER & AUDIO ENGINEERING INSTRUCTOR, HARMONIE PARK MUSIC; DETROIT, MI -- 2006-2011

  • Music recording and audio postproduction facility

  • Musical clients include Aretha Franklin, B.O.B., Mark Farner, Dave Mason, The FourTops, Joni Sledge, and many local musicians

  • Postproduction clients include EA Sports, ABC, Showtime, Detroit Medical Center, Michigan Lottery

  • Audio Engineering Instructor through the Recording Connection audio engineering education program

  • Recipient of “Outstanding Recording Studio” award at the Detroit Music Awards in 2010, 2011, 2012

  • Guitar work on several commercials and local music projects

GUEST LECTURER, UNIVERSITY OF MICHIGAN; DEARBORN, MI -- SEPTEMBER 2010

  • Taught a class on analog-to-digital conversion in an Audio Techniques course, COM.345 - “Audio in Media,” at University of Michigan

Education

BERKLEE COLLEGE OF MUSIC; VALENCIA, SPAIN

  • Master of Music in Music Technology Innovation, Summa Cum Laude, 2014

  • Elected as Music Technology Innovation representative for Student Advisory Board

  • Master's Thesis project was called “Robaton,” a musicmaking robot, controllable by gestures. Robaton was a collaboration between myself and another student.

BERKLEE COLLEGE OF MUSIC; BOSTON, MA

  • Bachelor of Music in Music Production & Engineering, Magna Cum Laude, 2003

  • Principal Instrument: Guitar

  • Chosen as Mastering Engineer for 2004 Music Technology Division Showcase CD

UNIVERSITY OF PITTSBURGH, PITTSBURGH, PA (Attended 1997-2001, Transferred to Berklee in 2001)

  • Dual Major - Information Science, Music

  • Phi Eta Sigma National Honor Society

  • Golden Key International Honour Society

IN THE STUDIO WITH BRUCE SWEDIEN; OCALA, FL

  • Intensive one week masterclass at Bruce Swedien's Westviking Studios  

  • Studied acoustics, ribbon microphone design and applications, microphone techniques for all styles of music, and mixing techniques